Refund policy
The Clotherie will gladly take returns of unworn, unwashed, undamaged, unaltered or defective merchandise purchased online within 14 days of purchase. In order to start a return please email:
One of our team members will be happy to assist you in getting the item returned. Customer must pay for return shipping. We suggest shipping with a method allowing tracking of the package. All returns must be sent to our store at:
300 Colonial Promenade Parkway
Suite 2000
Alabaster, AL 35007
Once the return has been received, we will apply the credit to your account. No monetary refunds are given, only store credit.
Sale and/or discounted items are FINAL SALE.
Please allow up to two weeks for the return to be processed once the return package has been received. You will receive an email notification letting you know that the credit has been applied to your account.